Terms of Service

Last updated: 02/10/2024

1. Acceptance of Terms

By accessing and using the services of Toolio, you expressly agree to these Terms of Service (ToS). If you do not accept these terms, please do not use our services.

2. Description of the Service

Toolio offers software as a service (SaaS) comprising multiple modules, including a contextual help module. This module allows users to integrate contextual help on their website, displaying specific information depending on the section visited by their own users.

3. Access to the Service

4. Use of the Service

Compliance: You agree to use the service in accordance with the laws and regulations in force.
Restrictions: You are prohibited from using the service for illegal, defamatory, or harmful activities.
Usage Rights: You have a non-exclusive, non-transferable right to use the service.

5. User Account

Security: You are responsible for all activities conducted through your account.
Notification: You must immediately inform us of any unauthorized use of your account.

6. Pricing and Payment

Subscriptions: The service is offered as monthly or annual subscriptions.
Payments: Payments are made in advance and are non-refundable unless otherwise specified.
Price Changes: We reserve the right to modify prices with a 30-day notice.

7. Intellectual Property

All Rights Reserved: All rights, titles, and interests relating to the service are the exclusive property of Toolio.
Limited License: You are not authorized to reproduce, modify, or distribute the content of the service without prior written permission.

8. Personal Data

Collection: We collect and process your personal data in accordance with our Privacy Policy.
Consent: By using the service, you consent to the processing of your personal data.

9. Confidentiality

Obligations: Each party agrees to keep the other party's sensitive information confidential.
Exceptions: Confidentiality obligations do not apply to information already public or legitimately received from a third party.

10. Liability

Limitation: Toolio shall not be held liable for indirect, incidental, or consequential damages.
No Warranty: The service is provided "as is" without any kind of warranty.

11. Suspension and Termination

By the User: You may terminate your subscription at any time from your account.
By the Company: We reserve the right to suspend or terminate your access to the service in case of violation of these ToS.

12. Modifications to the ToS

Updates: We may modify these ToS at any time. Changes will be effective upon posting on the site.
Notification: In case of significant changes, a notification will be sent to the email address associated with your account.

13. Governing Law and Jurisdiction

Governing Law: These ToS are governed by the laws of France.
Jurisdiction: Any dispute relating to the execution or interpretation of the ToS will be submitted to the competent courts of Marseille.

14. General Provisions

Entire Agreement: These ToS constitute the entire agreement between the parties.
Severability: If any provision of the ToS is found invalid, the remaining provisions remain in effect.

15. Contact Information

Email Address: contact@usetoolio.com